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VAT Relief

Due to the vast majority of our products being specifically designed to aid someone who has an illness, medical condition or ailment, our customers are not required to pay any VAT on such item's.

To be exempt from paying any VAT on products that are eligible for relief, you or the person you are buying for must have a long-term illness, ailment or disability. Upon checkout of any purchase from MobilityCo, you will need to state the condition.

What counts as a long-term illness or disabled?

For VAT purposes, you have a long-term illness or are disabled if you meet any of the following conditions:

  • You have a physical or mental impairment which has a long-term and substantial adverse effect upon your ability to carry out everyday activities.
  • You have a condition that the medical profession treats as a chronic sickness, such as diabetes.
  • You are terminally ill.

So, you don't qualify if you are elderly but otherwise able-bodied, or if you're only temporarily disabled or incapacitated.

You don't have to physically buy the goods in person. If your parent, guardian, wife or husband buys the goods and services for you, then you will not be charged VAT.

Should you have any questions or wish to speak to one our our team, please feel free to contact us where one we will be happy to assist you.

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